Where can I find tracking for my order?
After completing your order, you will receive a confirmation email letting you know that we’ve received your order and are processing it.
When your order has shipped, we’ll send you a second email that contains your tracking details. Please be sure to check your spam folders as well.
If you still cannot locate your tracking, you can log in to your account, go to the "Orders" section, and view the "Status" for the order you've placed. If the status is "Shipped" this means your order has shipped, and you can view the tracking details by selecting "Track" under actions.
If you checked out as a guest, and did not create an account, you can sign up for an account using the link below with the same email used to place your order to view your orders.
https://massapothecary.com/my-account/
If you still can't locate your tracking details email us at support@massapothecary.com and we're happy to help!
When your order has shipped, we’ll send you a second email that contains your tracking details. Please be sure to check your spam folders as well.
If you still cannot locate your tracking, you can log in to your account, go to the "Orders" section, and view the "Status" for the order you've placed. If the status is "Shipped" this means your order has shipped, and you can view the tracking details by selecting "Track" under actions.
If you checked out as a guest, and did not create an account, you can sign up for an account using the link below with the same email used to place your order to view your orders.
https://massapothecary.com/my-account/
If you still can't locate your tracking details email us at support@massapothecary.com and we're happy to help!
Updated on: 06/03/2024
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