Why is my order on "Hold"?
If you notice that the status of your order is "On Hold", it generally means that our team is looking into the details of your order and it is not yet processing. Usually this happens when an order is placed and the credit card processor flags the order for manual review. There is no need to worry if you see this.
This can happen for several reasons, but most of the time it is because of a typo in the billing address or zip code.
You do not need to do anything if you see this. Our team will manually review the order and then process that order most of the time without any information needed. If for some reason, we need additional info or to verify any info, we will reach out to you via your contact phone number.
This can happen for several reasons, but most of the time it is because of a typo in the billing address or zip code.
You do not need to do anything if you see this. Our team will manually review the order and then process that order most of the time without any information needed. If for some reason, we need additional info or to verify any info, we will reach out to you via your contact phone number.
Updated on: 03/03/2024
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