• If I cancel my subscription, can I reactivate it?

  Once a subscription has been canceled, unfortunately it can not be reactivated. You can however, suspend your subscription and reactivate at any time. If you do cancel your subscription and want to have a subscription again, just place a new order by adding the subscription of whatever product(s) you want to subscribe to.Popular

• How do I sign up for a subscription?

  To get started, please select a qualifying product, and select the Subscribe and Save box on the product page. Choose the desired frequency of delivery and click the "Add Subscription To Cart" button. Then proceed to checkout and complete your purchase like you normally would.Few readers

• Can I track my subscription order?

  Yes! As with any order you place, once your order is assigned a shipping label, you will receive an email with your tracking information. You can also login to your account at https://massapothecary.com/my-account/, and click on orders to see all of your orders including subscription orders. Then under order actions, you can click on the "Track" button to track your subscription order.Few readers

• Do I save money by subscribing rather than one time purchasing a product?

  Yes! All subscription orders get 20% off the current products price for your initial order and all recurring shipments.Few readers

• How can I update my subscriptions billing or shipping addresses?

  You can update any subscriptions billing and/or shipping addresses by following these directions. Login to your Mass Apothecary account at https://massapothecary.com/my-account/ My Account Login + Registration Click on the "Subscriptions" tab and then click the "View" button for the subscription you want to update the address on. Subscriptions Tab on My Account Page (https://storage.crisFew readers

• Do you notify me before every subscription order shipment?

  Yes, we do! We email you 24 hours before your order ships. Then, once your order is assigned a shipping label, you will receive an email with your tracking information.Few readers

• Do I still earn loyalty points on my subscription orders?

  Yes! You will earn 5 points per $1 spent. This is the same rewards you earn for one time purchase orders as well.Few readers

• When am I billed for subscription orders?

  For subscription orders, you are billed at the time of the recurring order being placed. This is set by you at the time of purchase (every 2 weeks, 4 weeks, or 6 weeks). We also always send you a reminder email 24 hours before your next subscription order, to make sure you are aware of the upcoming charge.Few readers

• What is the benefit of signing up for a subscription?

  We know how important CBD is to our customers. We also know that sometimes it’s hard to remember to replenish your Mass Apothecary products. Having a subscription will guarantee that you always have your favorite Mass Apothecary products on hand and at a discounted price every time!Few readers

• Can I use my rewards or coupons on my subscription order?

  No coupons, discounts, or reward redemptions can be combined or used with subscription purchases. Don't worry though, you still earn rewards on all subscription orders and you get an additional 20% off on all subscription orders with no coupon necessary. You can, however; pause your subscription at any time and place a one-time order to take advantage of an alternative promotion we may be offering at that time or to cash in your rewards points.Few readers

• How do I update my subscriptions payment method?

  You can update any subscriptions payment method by following these directions. Login to your Mass Apothecary account at https://massapothecary.com/my-account/ My Account Login + Registration Click on the "Subscriptions" tab and then click the "View" button for the subscription you want to update the payment method on. Subscriptions Tab on My Account Page (https://storage.crisp.chat/usersFew readers